📋 Resolution Pack Sample

Every alert automatically generates a Resolution Pack with actionable steps. Here's what one looks like.

🚨 Trigger Alert

High-Risk Forwarder Alert — China-Chile Route

Forwarder: [Sanitized for free tier] — upgrade to view
Risk Level: AVOID (Score: 87/100)
Trigger: 3 quote anomalies in 30 days, 1 customs clearance complaint
Data Sources: Scra_ling engine, social signals, platform complaints

✅ Action Checklist

☑️ Immediate: Pause all pending shipments with this forwarder
☑️ Within 24h: Request proof of customs clearance credentials (patente de agente aduanal)
☑️ Within 48h: Obtain alternative forwarder quotes for same route
☑️ Within 1 week: File formal complaint if cargo is delayed beyond contract terms
☑️ Ongoing: Monitor this forwarder's risk score weekly via CLLR dashboard

⚖️ Legal Template

Sample: Formal Notice to Forwarder (EN/ES)

Reference: Ley Aduanera de México, Art. 49 — Obligations of customs agents
Reference: Código Aduanero de Colombia, Art. 84 — Forwarder liability for delayed clearance

[The full template includes a formal letter in Spanish with legal citations, ready to copy-paste and send to the forwarder. Upgraded users get auto-filled templates with the forwarder's name and specific violation details.]

Full templates cover: Mexico (SAT), Colombia (DIAN), Brazil (Receita Federal). Available in English, Spanish, and Chinese.

🔗 Evidence Chain

Evidence chain includes: quote screenshots, platform complaint records, customs clearance logs, and cross-verified data points.

🔄 Alternative Forwarder Recommendations

[Alternative A]

Shortlist · Chile · 42+ active routes · Verified

[Alternative B]

Shortlist · Chile · 38+ active routes · Verified

[Alternative C]

Review · Chile · 15+ active routes · Intel Analyzed

Alternative forwarder names are visible to Risk Expert and Full Intel subscribers.

Get Full Resolution Packs

Upgrade to Risk Expert ($20/mo) for 10 Resolution Packs per month, or Full Intel ($100/mo) for unlimited packs with API access.

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